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Question 1 of 36
1. Question
1- How long does your private hire licence normally last for?
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Question 2 of 36
2. Question
2- Select an example of the additional conditions TfL may request after awarding you your Private Hire Licence.
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Question 3 of 36
3. Question
3- Can you remove the PHV licence disc when you are using the vehicle for private use?
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Question 4 of 36
4. Question
4- When can you allow a passenger to enter your vehicle?
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Question 5 of 36
5. Question
5- What details must your operator record from the person making the booking?
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Question 6 of 36
6. Question
6- Select 2 signs which may indicate that someone is becoming angry and upset? (Select 2 answers)
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Question 7 of 36
7. Question
7- What is mandatory for PHV London Operator’s to do if they receive any complaints?
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Question 8 of 36
8. Question
8- As well as your operator, where else can a customer send their complaints?
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Question 9 of 36
9. Question
9. PHV Drivers can pick up or drop off passengers from? (Select 2 answers)
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Question 10 of 36
10. Question
10- PHV drivers need to be able to interact safely with all other road users, especially pedestrians and who else? (Select 2 answers)
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Question 11 of 36
11. Question
11- What happens the faster you drive?
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Question 12 of 36
12. Question
12- You must make sure any manoeuvres you make are what?
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Question 13 of 36
13. Question
13- You should always be ready to give disabled or older passenger some help. Select 2 of the ways you may be able to help from below. (Select 2 answers)
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Question 14 of 36
14. Question
14- Before you start a journey with a disabled or older passenger, you should make sure what? (Select 2 answers)
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Question 15 of 36
15. Question
15- An adult may be at risk of harm or abuse due to what? (Select 2 answers)
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Question 16 of 36
16. Question
16- Keeping children and adults at risk safe from harm and abuse is who’s responsibility?
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Question 17 of 36
17. Question
17- All ridesharing journeys must be booked how?
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Question 18 of 36
18. Question
18- Please complete the following passage by selecting a word or phrase from the drop-down menu.
One of the requirements to get your PHV drivers’ licence is, you must have theto live and work in the .
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Question 6 of 36
6. Question
19- Please complete the following passage by selecting a word or phrase from the drop-down menu.
19. TfL will remind you when a medical is due and send you the TfL medical form. It is responsibility to visit your doctor and get them to the form.
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Question 6 of 36
6. Question
20- Please complete the following passage by selecting a word or phrase from the drop-down menu.
TfL private hire drivers to carry details vehicles valid hire and reward insurance policy they are working.
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Question 6 of 36
6. Question
21- Please complete the following passage by selecting a word or phrase from the drop-down menu.
There are circumstances TfL allow a vehicle not to display a PHV licence .
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Question 6 of 36
6. Question
22- Please complete the following passage by selecting a word or phrase from the drop-down menu.
If you get a complaint made about TfL or the Police, they will and depending on the type of complaint, they may take licensing action or you.
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Question 6 of 36
6. Question
23- Please complete the following passage by selecting a word or phrase from the drop-down menu.
If a passenger with the fare or to pay, you should with your operator on what to do.
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Question 6 of 36
6. Question
24- Please complete the following passage by selecting a word or phrase from the drop-down menu.
The use of drugs and affects the ability to think or clearly and this can also lead to a person becoming and difficult to predict.
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Question 7 of 36
7. Question
25- Please complete the following passage by selecting a word or phrase from the drop-down menu.
Keep any contact to the minimum to give the help your passenger for.
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Question 6 of 36
6. Question
Please complete the following passage by selecting a word or phrase from the drop-down menu.
You should picking up or dropping passengers some bus stops.
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Question 7 of 36
7. Question
27- Please complete the following passage by selecting a word or phrase from the drop-down menu.
Careless or driving is a serious offence with penalties. Do not take the risk, you may your PHV drivers licence.
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Question 6 of 36
6. Question
28- Please complete the following passage by selecting a word or phrase from the drop-down menu.
As a PHV driver you are to treat all passengers in a and respectful way without making any about any person’s personal characteristics.
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Question 6 of 36
6. Question
29- Please complete the following passage by selecting a word or phrase from the drop-down menu.
Assistance dogs are not always the same as shown in the guideline and may not be a coloured jacket.
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Question 6 of 36
6. Question
30- Please complete the following passage by selecting a word or phrase from the drop-down menu.
Criminal exploitation is also known as lines. This is when gangs and crime groups use children and young adults to drugs.
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Question 6 of 36
6. Question
31- Please complete the following passage by selecting a word or phrase from the drop-down menu.
You do not need your details and can anonymously but the more information you can give the .
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Question 6 of 36
6. Question
32- Please complete the following passage by selecting a word or phrase from the drop-down menu.
32. A knowing information about a person they are with may make a passenger to crime.
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Question 6 of 36
6. Question
33- Please complete the following passage by selecting a word or phrase from the drop-down menu.
33. A sign that a child or person is at risk is when a young person or adult shows of being abused, or neglected.
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Question 6 of 36
6. Question
34- Please complete the following passage by selecting a word or phrase from the drop-down menu.
A PHV can only get an from carrying assistance dogs for reasons.
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Question 6 of 36
6. Question
35- Please read the following information carefully and answer the question below:
Before the London Underground opened, people were very scared about the idea of going into underground trains. Many were afraid of the tunnels full of the smoke, the steam and the noise from the train engines.
Question: Which one of the following statements is correct?
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Question 7 of 36
7. Question
36- Please read the following information carefully and answer the question below:
Tailgating another vehicle is unsafe and illegal. Many rear-end collisions are caused by drivers following too close to the vehicle in front of them. The rules state that a driver must keep sufficient distance from the vehicle in front in order to stop safely and avoid a collision.
Question: Which one of the following statements is correct?
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